Telephone Systems
Billions of pounds are being spent switching the country’s telecommunications systems to digital, which could have far reaching implications on your business. It could result in you having an inferior system or, even worse, your current system could become obsolete.
The good news is that we can help you do something about it.
How could you benefit from…
- recording calls for monitoring, training and reference?
- getting detailed records of incoming and outgoing calls, by caller and length?
- understanding call time peaks and troughs so you can make informed decisions on staffing levels?
- making provisions for homeworkers?
We’re approved resellers of Panasonic, Avaya and NEC systems, which enables us to install and maintain auto attendant and IVR systems, least cost routing, telephone and ISDN lines and many more highly flexible products.
Whether you’re searching for a state of the art phone system, a friendly auto attendant, cutting edge CCTV or a PA system to entertain and inform your customers, look no further. And we don’t speak in technical jargon, just plain English.
Did you know…
- BT is currently spending billions upgrading the national communications system, which could leave your system obsolete.
- digital telephony was introduced to provide voice services at lower cost, but was then found to be of great value to new network services such as ISDN that could use digital facilities to transfer data speedily over telephone lines.
- digital signals tend to be more secure when transmitted than analogue. It’s also a more efficient use of bandwidth and provides clearer, cleaner sound quality (History of the Telephone, VOIP-4u).
